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Terms and Conditions

Welcome to BusinessFacilitating.com. By accessing or using our website and services (including International & Domestic Freight, Small Parcels, Logistics Consulting, and Fulfillment operations), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services or website.

2. Services Provided

BusinessFacilitating provides logistics and supply chain solutions, including but not limited to freight services, parcel delivery, warehousing, and consulting. We reserve the right to modify or discontinue any service at any time without prior notice.

3. Collection of Personal Information

In order to provide our services and generate accurate quotes, we collect various types of personal information from you. This information is collected when you fill out forms on our website, contact us via email or phone, or engage our services.

Information we collect includes:

  • Identity Data: Your name, company name, and job title.

  • Contact Data: Email address, billing address, shipping address, and telephone numbers.

  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

  • Logistics Data: Information regarding shipment origins, destinations, and contents necessary to facilitate delivery.

4. How We Use Collected Information

We use the information we collect strictly for business purposes to ensure the efficiency and reliability of our services, specifically:

  • Service Fulfillment: To process and deliver your shipments, manage warehousing, and perform supply chain analysis.

  • Communication: To contact you regarding your account, shipment updates, service inquiries, or customer support requests.

  • Billing and Payments: To process payments and send invoices.

5. Sharing of Personal Information

We respect your privacy and are committed to protecting your personal data.

  • Service Providers: We may share necessary personal information (such as shipping addresses) with trusted third-party service providers (e.g., carriers, trucking companies, warehouse partners) solely for the purpose of fulfilling your service orders.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. SMS and Mobile Messaging Policy

By consenting to BusinessFacilitating’s SMS marketing and notifications, you agree to the following terms and conditions:

6.1 SMS Consent and Privacy

We value your privacy. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your mobile information is strictly used for communications between you and BusinessFacilitating.

6.2 Types of SMS Communications

If you have consented to receive text messages from BusinessFacilitating, you may receive messages related to the following:

  • Shipment tracking and status updates.

  • Appointment reminders for freight pickup or delivery.

  • Billing inquiries and invoice alerts.

  • Follow-up messages regarding quotes or consultations.

  • Promotions or offers (if applicable).

Example Message:

"Hello, this is a friendly update regarding your shipment scheduled for pickup by BusinessFacilitating on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

6.3 Opt-In Method

You may opt-in to receive SMS messages from BusinessFacilitating in the following ways:

  • Verbally: During a conversation with our support or sales team.

  • Online: By submitting a quote request or contact form on our website.

  • Paper Form: By filling out a physical registration or service agreement form.

6.4 Message Frequency

Message frequency may vary depending on the type of communication and your active shipment volume.

  • Example: "Message frequency may vary. You may receive up to 4 SMS messages per active shipment regarding status updates, or 1 message per week regarding account status."

6.5 Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. After you text "STOP," we may send you one additional message to confirm that you have been unsubscribed. You will no longer receive SMS messages from us. Alternatively, you can contact us directly to request removal from our messaging list.

  • If you do not wish to receive SMS messages initially, you can choose not to check the SMS consent box on our forms.

6.6 Help and Support

If you are experiencing any issues or need assistance, you can reply with the keyword "HELP".

Alternatively, you can get help directly from us by visiting: https://www.businessfacilitating.com/ or calling 718-989-2726.

6.7 Fees and Standard Disclosures

  • Potential Fees: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  • Carriers: Carriers are not liable for delayed or undelivered messages.

Summary: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

7. User Conduct

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. You agree not to attempt to gain unauthorized access to any part of the website or our systems.

8. Limitation of Liability

To the fullest extent permitted by law, BusinessFacilitating shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of our services or website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

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